Privacy Policy
Last updated: 12-03-2025
Welcome to Datraxa (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://datraxa.com and use our services, which include data science solutions, AI and automation tools, data annotation, web scraping, and other related offerings.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
a. Personal Information
Name
Email address
Phone number
Company name
Billing details (if applicable)
Any information you submit through contact forms or service requests
b. Non-Personal Information
IP address
Browser type and version
Operating system
Referral source
Pages visited and time spent
Device identifiers
Cookies and usage data
2. How We Use Your Information
We use the collected information to:
Deliver and manage our services
Respond to inquiries and support requests
Send administrative or promotional communications
Improve website functionality and user experience
Analyze usage trends and website performance
Ensure legal compliance and prevent fraud
3. Cookies and Tracking Technologies
Datraxa uses cookies, pixels, and analytics tools (e.g., Google Analytics) to enhance your experience. These tools help us:
Remember preferences and sessions
Track user behavior for improvement
Measure performance and marketing effectiveness
You can disable cookies via your browser settings, but doing so may impact your experience on our site.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share your data with:
Trusted third-party service providers (e.g., payment processors, cloud hosting)
Legal authorities when required by law
Business partners or subcontractors involved in delivering your project (with appropriate confidentiality agreements)
5. Data Retention
We retain your data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, or contractual obligations
Support ongoing client relationships
When no longer needed, we securely delete or anonymize the data.
6. Data Security
Your information’s security is a priority at Datraxa. We implement:
HTTPS encryption
Secure servers and firewalls
Access controls and staff training
Regular audits and updates
However, no internet transmission is 100% secure, and you use our site at your own risk.
7. Third-Party Links
Our website may contain links to third-party websites or services (e.g., GitHub, LinkedIn, client project pages). We are not responsible for the privacy practices or content of these external sites.
8. Your Rights (For EU/EEA Users)
If you are located in the EU/EEA, you have the right to:
Access your personal data
Correct inaccuracies
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability
To exercise any of these rights, contact us at: info@datraxa.com
9. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have unintentionally collected such data, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@datraxa.com
🌐 Website: https://datraxa.com